FAQ

How much does the delivery cost and how long does it take?

We ship across the country and around the world by courier service. The cost of sending depends on the direction you have chosen. It takes from 2 to 14 days depending on location.

Do you make individual orders?

Yes, we provide custom design services. In order to find out the possibility of making a specific panel, send a picture / layout in a vector indicating the size to indre.metalartstudio@gmail.com or hello.metalartstudio@gmail.com and we will make a miscalculation for you during the day.

How is the Metal Art picture fixed to the wall?

Most of our framed panels are hung on the wall using screws.

What is Metal art studio picture made off?

All our products are laser cut from 10 mm steel. The workpieces are degreased, cleaned and painted with matt powder paint in a special chamber. Metal Art studio pictures can be used both indoors and outdoors.

When will I receive my order?

For the individual order it takes around 3 weeks. From our collection around 2 weeks.

Do you accept color customization?

Most of our design is painted black paint but if you message us about the color option you would like. We can customize its color.

Do you accept returns?

We do accept returns in the first 30 days after purchase but unfortunately, we don’t accept returns on orders which have gone 30 days after the purchase.

Which shipment companies do you work with?

We do ship our orders worldwide with FedEx, DHL, LP Express, TNT.

How can I track my order?

We will send the tracking number to you via email after your order has been dispatched. You can track your order from the company’s website.

What happens if my order comes damaged?

Donโ€™t worry we can send a replacement or according to damage and if you accept we can give you a partial refund, according to the damage or fully refund if you are not satisfied.